rummy culture

rummy culture App support

Contact
+91 0027203136

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy culture:

Q1: How to log in after installing the rummy culture?

To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This method replaces the need for a password or email login. Once verified, you can easily access the app with just your mobile number.

Q2: What should I do if I am not getting OTP?

To complete this process, ensure your internet connection is strong and stable. If an OTP doesn't arrive after waiting, use the app's live chat support system to get assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the active number associated with your account. If your number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the newly updated app without any problems. This should ensure a smooth and seamless gaming experience.

Most Asked Questions Related To Withdraw In The rummy culture:

Q1: What is the minimum withdrawal amount in the rummy culture?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus money cannot be withdrawn. This means users can only withdraw the money they've earned through playing games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app, including saving your Aadhar card, UPI, and bank details. This information is required for a secure and smooth experience. Your cooperation in providing the necessary details is greatly appreciated.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours. This variance in processing time can impact the overall experience.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn. Regular game earnings can be withdrawn, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing, don't worry - the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.

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